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Chicago, Illinois
Electric Aggregation Program from Integrys Energy

City of Chicago Electric Aggregation Program


Frequently Asked Questions

Municipal aggregation uses the group purchasing power of residents to help cities negotiate lower prices on electricity bills, and potentially cleaner energy sources. Over 200 Illinois communities have already used aggregation to capture savings for residents and small businesses.

On Nov. 6th, Chicago voters approved a referendum authorizing the City to seek lower electricity rates for residential and small business ratepayers. After receiving prices and service qualifications from retail electric suppliers, the City has negotiated an agreement with Integrys Energy Services, Inc., that will lower monthly electricity bills for residents and small businesses.

How do I enroll?
As an eligible residential or small business customer you will be automatically enrolled in the program unless you choose to opt-out.

How do I opt-out?
To opt-out, return the postcard or contact Integrys at 888-802-2885 or www.integrysenergy.com/il-chicago.

What if I decide to opt-out?
You will continue to receive your electricity supply from ComEd.

Can I leave the Program at a later date?
You can leave the Program for any reason at any time without an early termination fee.

Does it cost to enroll?
There are no enrollment or switching fees at any time.

When will I begin to see savings?
Customers can expect to receive savings beginning as soon as their March 2013 bill, depending on the enrollment date.

Who will bill me for electricity?
You will continue to receive your monthly bill from ComEd. You can keep the same budget billing and automatic payment options that you have now.

Who is responsible for delivery of power to my home or business?
ComEd will continue to deliver your electricity and will be responsible for maintaining the system, delivering power to your home or business, and responding to outages or problems with your electricity service.

  

What if I have already selected another supplier?
You will be able to join (opt-in) the City's aggregation program at any time. However, proceed with caution. Review carefully the Terms and Conditions of your current agreement with your retail electrical supplier. There may be a minimum term requirement, early termination fees, switching fees or a penalty.

Who will be the supplier?
The City solicited bids and selected Integrys Energy Services, Inc. because they offered the greatest savings and quality customer service. Integrys has operated aggregation programs in 44 other
communities in Illinois.

How can I find out more information?
You may contact Integrys at 888-802-2885 or visit www.integrysenergy.com/il-chicago.

How will I be contacted?
The City or the supplier will never come to your door, contact you by phone, or ask for your ComEd account number. Please be careful of anyone who directly solicits you to switch to an alternative supplier.

Are the rates fixed or variable?
The rates are fixed.

 

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