Integrys Natural Gas Products for Ohio Duke Energy Customers

Welcome to the Customer Choice program from Integrys Energy Services for customers of Duke Energy. The Gas Choice program enables customers the opportunity to choose a natural gas supplier, other than Duke Energy. If you decide to purchase your gas from a different supplier, Duke Energy will continue to deliver the same reliable gas to your home or business, read your meter, perform routine safety checks, and respond to gas leaks or emergencies.


Residential Customers

Enrollment is Fast, Easy, and Convenient

Integrys offers easy online registration. Explore our competitive rate plans and pricing for your home or small business below.

When registering, please be sure to have the following information about your Duke Gas account:

  • Account Number
  • Mailing Address
  • Telephone Number

Sign-up with Integrys Energy today! Select a rate plan below that best meets your needs:

Rates above do not include Taxes. Buyer is responsible for all state and local sales, use, revenue, gross receipts, commercial activity, excise and/or ad valorem tax (collectively, “Taxes”).

PLEASE NOTE: A rate change request cannot be processed via web enrollment at this time. If you have already selected Integrys Energy Services to be your natural gas supplier and have questions about your current rate with Integrys Energy, please call our customer service representatives at (855) 776-5601. Our customer service center is open 24/7 for your convenience and will assist you in making changes to your account.

Introducing Ecovations™ Renewable Gas

Integrys Energy is proud to introduce Ecovations renewable gas, a unique way to help the environment without additional costs.

Ecovations Renewable Gas
  • Reduce your environmental impact
  • Natural gas from renewable sources
  • No additional cost
  • Learn More

If you would prefer to enroll over the phone, please call us at (855) 776-5601.

Residential Natural Gas Agreement History

Duke Natural Gas Choice Program historical agreement terms and conditions can be found here:

AgreementFile Info
602-DukeTE-062014PDF: 3 pages
601-DukeTE-092013PDF: 3 pages
600-DUKEEC-082012PDF: 3 pages
Electronic Agreement (503ELDUKE10-2010.pdf)PDF: 35 / 2 pages
Electronic Agreement (502ELDUKE8-2010.pdf)PDF: 39KB / 2 pages
Electronic Agreement (500ELDUKE03-2010.pdf)PDF: 39KB / 2 pages
02-18-2010PDF: 39KB / 2 pages
06-17-2009PDF: 36KB / 2 pages
03-13-2009PDF: 31KB / 2 pages
09-04-2008PDF: 27KB / 2 pages
08-28-2008PDF: 27KB / 2 pages
08-29-2007PDF: 32KB / 2 pages
04-05-2007PDF: 31KB / 2 pages
03-21-2007PDF: 31KB / 2 pages
02-21-2007PDF: 29KB / 2 pages
02-07-2007PDF: 29KB / 2 pages

Residential Natural Gas Pricing History

Integrys Energy Services provides competitive rates for Duke Energy natural gas customers. You can find a history of our pricing here; prices may be updated at any time during a month.

Rate PlanEffective MonthPrice (per CCF)
Quarterly Variable Rate4th Quarter 2014$0.5750
3rd Quarter 2014$0.6250
3rd Quarter 2014$0.6250
2nd Quarter 2014$0.6050
1st Quarter 2014$0.5490
4th Quarter 2013$0.5370
3rd Quarter 2013$0.5250
2nd Quarter 2013$0.4990
2nd Quarter 2013$0.4990
1st Quarter 2013$0.5150
4th Quarter 2012$0.4650
3rd Quarter 2012$0.4070
Annual Fixed RateThrough 12 Billing Cycles$0.625
Through 12 Billing Cycles$0.575
Through 12 Billing Cycles$0.549
Through 12 Billing Cycles$0.575
Through 12 Billing Cycles$0.575
Through 12 Billing Cycles$0.525
Through 12 Billing Cycles$0.478
Through 12 Billing Cycles$0.478
$0.525
$0.599
$0.599
$0.599
24 month Fixed RateThrough 24 Billing Cycles$0.599
Through 24 Billing Cycles$0.575
Through 24 Billing Cycles$0.5750
Through 24 Billing Cycles$0.5990
Through 24 Billing Cycles$0.5990
Through 24 Billing Cycles$0.5490
36 month Fixed RateThrough 36 Billing Cycles$0.599
Through 36 Billing Cycles$0.575
Through 36 Billing Cycles$0.5990
Through 36 Billing Cycles$0.6200
Through 36 Billing Cycles$0.6200
Through 36 Billing Cycles$0.5750
Monthly Variable RateDecember 2014 Billing$0.5450
October 2014 Billing$0.5260
October 2014 Billing$0.5290
September 2014 Billing$0.5195
August 2014 Billing$0.5700
July 2014 Billing$0.5890
June 2014 Billing$0.5730
May 2014 Billing$0.5750
April 2014 Billing$0.5990
March 2014 Billing$0.6190
February 2014 Billing$0.4975
January 2014 Billing$0.5385

Residential Frequently Asked Questions

  • Will I get one bill or two? What if I am on Budget Billing or use Speedpay with Duke Energy?
  • You will continue to receive one bill from Duke Energy. The only change will be that Integrys' gas option charges will appear as a separate line item. Special billing options with Duke Energy, such as Budget Billing, Speedpay automatic bank account withdrawal, Heat-Share, HEAP Credits, etc., will remain available to you as they have been in the past.

Return to Top | Duke Natural Gas Choice Home

  • When I sign Integrys' contract, when will I start to see my savings and how long am I required to remain an Integrys customer?
  • You will begin to see your savings on your gas bill within 45 to 75 days of signing up with Integrys. The contract length is for a primary term of one year and shall continue year to year thereafter. For variable option agreements, customers are on a month to month basis after the initial year. You will be notified at least 45 days, but not more than 90 days, before the end of the current contract of the opportunity to renew or cancel your agreement. Special circumstances like moving your residence or business will automatically end your contract with Integrys on the same day that you disconnect your gas service from Duke Energy. Should you move to another place that is also eligible for participation in the Duke Energy Customer Choice program, you will need to contact Integrys to begin a new contract for your new location.

Return to Top | Duke Natural Gas Choice Home

  • Who should I call if I have a gas leak? Who should I call if I have a problem with my gas bill?
  • For any problems with your natural gas service, report of a gas leak, billing problems, meter reading, estimated readings, and budget payment plan amounts, you will still call Duke Energy at 1-800-634-4300. However, if you have a question concerning the Integrys rate you are being charged on your monthly Duke Energy bill you will need to contact Integrys Energy Services at 1-866-977-5669.

Return to Top | Duke Natural Gas Choice Home

  • Can I call Integrys to answer my questions about Duke's Customer Choice program?
  • If you would like a quick clarification on our pricing programs, or would like additional enrollment forms mailed to you, please feel free to call Integrys at 1-866-977-5669. If you have general questions concerning the "whys" and "hows" of the Customer Choice program, call Duke Energy of Ohio at 1-800-544-6900, the Public Utilities Commission at 1-800-686-7826 or the Ohio Consumers Council at 1-800-282-9448.

Return to Top | Duke Natural Gas Choice Home

  • Are there any fees to switch service?
  • There are no fees to switch from the utility to a supplier. Switching from on supplier to another supplier or switching from a supplier back to the utility will result in a $5 fee being billed to the customer by the utility.

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  • How do I cancel my agreement with Integrys Energy Services?
  • Please call our customer service line at 888-367-4493 to cancel your current agreement with Integrys Energy.

Return to Top | Duke Natural Gas Choice Home


Business Customers

Business Natural Gas Choice Program

Integrys offers easy online registration. Explore our competitive rate plans and pricing for your business below. Businesses with more than 5,000 mcf per year of natural gas usage are eligible to enroll.

If your business is a large consumer of energy, we have different rates for Commercial and Industrial businesses.

When registering, please be sure to have the following information about your Duke Gas account:

  • Account Number
  • Mailing Address
  • Telephone Number

Sign-up with Integrys Energy today! Select a rate plan below that best meets your needs:

Rates above do not include Taxes. Buyer is responsible for all state and l ocal sales, use, revenue, gross receipts, commercial activity, excise and/or ad valorem tax (collectively, "Taxes").

PLEASE NOTE: A rate change request cannot be processed via web enrollment at this time. If you have already selected Integrys Energy Services to be your natural gas supplier and have questions about your current rate with Integrys Energy, please call our customer service representatives at (855) 776-5601. Our customer service center is open 24/7 for your convenience and will assist you in making changes to your account.

Introducing Ecovations™ Renewable Gas

Integrys Energy is proud to introduce Ecovations renewable gas, a unique way to help the environment without additional costs.

Ecovations Renewable Gas
  • Reduce your environmental impact
  • Natural gas from renewable sources
  • No additional cost
  • Learn More

If you would prefer to enroll over the phone, please call us at (855) 776-5601.

Business Natural Gas Agreement History

AgreementFile Info
602-DukeTE-062014PDF: 3 pages
601-DukeTE-092013PDF: 3 pages
600-DUKEEC-082012PDF: 3 pages
Electronic Agreement (503ELDUKE10-2010.pdf)PDF: 35 / 2 pages
Electronic Agreement (502ELDUKE8-2010.pdf)PDF: 39KB / 2 pages
Electronic Agreement (500ELDUKE03-2010.pdf)PDF: 39KB / 2 pages
02-18-2010PDF: 39KB / 2 pages
06-17-2009PDF: 36KB / 2 pages
03-13-2009PDF: 31KB / 2 pages
09-04-2008PDF: 27KB / 2 pages
08-28-2008PDF: 27KB / 2 pages
08-29-2007PDF: 32KB / 2 pages
04-05-2007PDF: 31KB / 2 pages
03-21-2007PDF: 31KB / 2 pages
02-21-2007PDF: 29KB / 2 pages
02-07-2007PDF: 29KB / 2 pages

Business Natural Gas Pricing History

Integrys Energy Services provides competitive rates for Duke Energy natural gas customers. You can find a history of our pricing here; prices may be updated at any time during a month.

Rate PlanEffective MonthPrice (per CCF)
Quarterly Variable Rate4th Quarter 2014$0.5750
3rd Quarter 2014$0.6250
3rd Quarter 2014$0.6250
2nd Quarter 2014$0.6050
1st Quarter 2014$0.5490
4th Quarter 2013$0.5370
3rd Quarter 2013$0.5250
2nd Quarter 2013$0.4990
2nd Quarter 2013$0.4990
1st Quarter 2013$0.5150
4th Quarter 2012$0.4650
3rd Quarter 2012$0.4070
Annual Fixed RateThrough 12 Billing Cycles$0.625
Through 12 Billing Cycles$0.575
Through 12 Billing Cycles$0.549
Through 12 Billing Cycles$0.575
Through 12 Billing Cycles$0.549
Through 12 Billing Cycles$0.525
Through 12 Billing Cycles$0.478
Through 12 Billing Cycles$0.478
$0.525
$0.599
$0.599
$0.599
24 month Fixed RateThrough 24 Billing Cycles$0.599
Through 24 Billing Cycles$0.575
Through 24 Billing Cycles$0.5750
Through 24 Billing Cycles$0.5990
Through 24 Billing Cycles$0.5750
Through 24 Billing Cycles$0.5490
36 month Fixed RateThrough 36 Billing Cycles$0.599
Through 36 Billing Cycles$0.575
Through 36 Billing Cycles$0.5990
Through 36 Billing Cycles$0.6200
Through 36 Billing Cycles$0.5990
Through 36 Billing Cycles$0.5750
Monthly Variable RateDecember 2014 Billing$0.5450
October 2014 Billing$0.5260
September 2014 Billing$0.5195
August 2014 Billing$0.5700
June 2014 Billing$0.5890
June 2014 Billing$0.5730
May 2014 Billing$0.5750
April 2014 Billing$0.5990
March 2014 Billing$0.6190
February 2014 Billing$0.4975
January 2014 Billing$0.5385
December 2013 Billing$0.482

Business Frequently Asked Questions

  • Will I get one bill or two? What if I am on Budget Billing or use Speedpay with Duke Energy?
  • You will continue to receive one bill from Duke Energy. The only change will be that Integrys' gas option charges will appear as a separate line item. Special billing options with Duke Energy, such as Budget Billing, Speedpay automatic bank account withdrawal, Heat-Share, HEAP Credits, etc., will remain available to you as they have been in the past.

Return to Top | Dominion East Ohio Energy Choice Home

  • When I sign Integrys' contract, when will I start to see my savings and how long am I required to remain an Integrys customer?
  • You will begin to see your savings on your gas bill within 45 to 75 days of signing up with Integrys. The contract length is for a primary term of one year and shall continue year to year thereafter. For variable option agreements, customers are on a month to month basis after the initial year. You will be notified at least 45 days, but not more than 90 days, before the end of the current contract of the opportunity to renew or cancel your agreement. Special circumstances like moving your residence or business will automatically end your contract with Integrys on the same day that you disconnect your gas service from Duke Energy. Should you move to another place that is also eligible for participation in the Duke Energy Customer Choice program, you will need to contact Integrys to begin a new contract for your new location.

Return to Top | Dominion East Ohio Energy Choice Home

  • Who should I call if I have a gas leak? Who should I call if I have a problem with my gas bill?
  • For any problems with your natural gas service, report of a gas leak, billing problems, meter reading, estimated readings, and budget payment plan amounts, you will still call Duke Energy at 1-800-634-4300. However, if you have a question concerning the Integrys rate you are being charged on your monthly Duke Energy bill you will need to contact Integrys Energy Services at 1-866-977-5669.

Return to Top | Dominion East Ohio Energy Choice Home

  • Can I call Integrys to answer my questions about Duke's Customer Choice program?
  • If you would like a quick clarification on our pricing programs, or would like additional enrollment forms mailed to you, please feel free to call Integrys at 1-866-977-5669. If you have general questions concerning the "whys" and "hows" of the Duke Energy Customer Choice program, call Duke Energy of Ohio at 1-800-544-6900, the Public Utilities Commission at 1-800-686-7826 or the Ohio Consumers Council at 1-800-282-9448.

Return to Top | Dominion East Ohio Energy Choice Home

  • Are there any fees to switch service?
  • There are no fees to switch from the utility to a supplier. Switching from on supplier to another supplier or switching from a supplier back to the utility will result in a $5 fee being billed to the customer by the utility.

Return to Top | Dominion East Ohio Energy Choice Home

  • How do I cancel my agreement with Integrys Energy Services?
  • Please call our customer service line at 888-367-4493 to cancel your current agreement with Integrys Energy.

Return to Top | Dominion East Ohio Energy Choice Home