Illinois Electric Choice

Electricity Choices Frequently Asked Questions

  • Are there any fees required to sign up with Integrys Energy Services?
  • There are no fees to sign up with Integrys Energy Services. Your electric service will continue to be delivered to you uninterrupted with no hook-up fee.

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  • Why is there competition in the electricity industry?
  • Competition can improve service and save customers money.

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  • What will change?
  • You now have the freedom to choose Integrys Energy Services as your primary electricity provider. Your local utility will continue to be responsible for delivering electricity, reading meters and responding to emergencies.

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  • How will choice help my business?
  • Making the Integrys Energy Services choice means the management and control of your electricity costs will rest in the hands of an energy leader. Call us at . Have your latest electric bill ready and we will be able to perform an analysis to calculate your savings opportunities at no cost or obligation. We will inform you of your possible savings. If we cannot save you money, we'll inform you as well. Then, the choices will be up to you.

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  • After I sign the Integrys Energy Services contract, when will I start the program?
  • We will send you a confirmation of your start date shortly after your enrollment. The program will begin with your first meter reading date the month after your sign up.

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  • Will I get one or two bills?
  • It's your choice. Receive one all-inclusive bill from us. Or, you can opt to receive two separate bills: one from your utility for the delivery of your electricity and another from Integrys Energy Services for your electricity supply.

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  • Whom do I contact if I have a problem with my bill?
  • Call Integrys Energy Services at .

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  • Can I return to my local utility for electricity service?
  • Should you decide to return to your local utility, you may do so in accordance with agreed-upon procedures. Your option to choose another supplier may depend on the rules and timing of your return to your utility provider.

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  • Where can I find more information about Electricity Choice?
  • Visit the ICC (Illinois Commerce Commission) website: www.icc.illinois.gov

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